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POSORA Convenience & Electronics
● Doorstep Delivery Standard

Shipping & Delivery Policy

Fast, secure, and insured delivery covering every district in Bangladesh—engineered to safely transport both fragile electronics and fresh household goods.

Policy Ref: PSR-SHP-2024 • Effective Revision: November 2024
Inside Dhaka
24 – 48 Hrs
Standard 60 BDT delivery with same-day express options available.
Outside Dhaka
2 – 4 Days
Nationwide coverage across all 64 districts at 120 BDT flat.
Packaging
Reinforced
Shockproof bubble wrapping & custom carton seals for gadgets.
Showroom Pickup
FREE (0 BDT)
Immediate zero-fee store pickup at our Mirpur-6 Showroom.

1. Delivery Zones & Rate Matrix

We maintain simple, transparent delivery pricing without hidden surcharges:

Delivery Coverage Area Standard Fee Estimated Lead Time
Inside Dhaka City Metro 60 BDT 24 – 48 Hours
Dhaka Suburbs (Savar, Gazipur, Keraniganj) 100 BDT 48 – 72 Hours
Outside Dhaka (All 64 Districts) 120 BDT 2 – 4 Business Days
Mirpur-6 Showroom Self-Pickup FREE (0 BDT) Same Day (Inside 2 Hours)

2. Dispatch Schedules & Daily Order Cut-Offs

Our logistics team operates 7 days a week to ensure minimum shelf-to-doorstep duration:

Daily Order Cut-off Time: 4:00 PM

Orders confirmed before 4:00 PM are processed, quality-tested, packed, and handed over to dispatch riders or national couriers on the very same day. Orders placed after 4:00 PM are dispatched on the next business morning.

Combined Shipments for Multi-Category Orders

When you order both daily household consumables and electronics, our fulfillment system consolidates your items into one unified shipment so you only pay a single delivery fee.

3. Safe Handling of Fragile Electronics & Appliances

Electronics require specialized care during transit. POSORA maintains rigorous packaging protocols:

✓ Triple-Layer Protection: Smart devices, audio gear, and small appliances are packaged in anti-shock bubble wrapping and encased inside heavy-gauge POSORA corrugated boxes.
✓ Tamper-Evident Security Tape: All parcel cartons are sealed with specialized branded tape. If this tape is broken or cut upon arrival, do not accept the package.
✓ Transit Insurance: All electronic packages are fully insured by POSORA against loss or severe courier transit damage.

4. Live Tracking & Delivery Handover

As soon as your shipment is scanned by the courier partner, an automated SMS containing a direct tracking URL and Waybill ID is sent to your registered phone number.

Cash on Delivery (COD) Procedure: For COD orders, please keep the exact cash amount ready for the delivery rider. An unboxing video is highly recommended while opening high-tier electronic devices.
Instant Collection

Free Self-Pickup at Mirpur-6 Showroom

Zero Shipping Fee

Choose “Showroom Pick-up” at checkout. Your order will be prepared and held at our retail counter. Test your gadgets on-site before taking them home.

📍 Pickup Address: House # 1/2, Road # 15, Block ‘D’, Mirpur-6, Dhaka
⏰ Counter Timings: 9:30 AM – 10:00 PM (All 7 Days)
📱 Required for Pickup: Show Order ID SMS at the billing desk

6. Undelivered Parcels & Delivery Attempts

Couriers will attempt delivery a maximum of 2 to 3 times and will place phone calls prior to arriving at your address. If a delivery attempt fails due to an unreachable customer or incorrect address, the package will be held at the local hub for 48 hours before being returned to POSORA.

For re-dispatch requests after an uncollected parcel is returned, standard delivery charges will apply.

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